Getatext Privacy Policy

Introduction

Getatext.com (“Getatext” or “we”) provides temporary and rental phone numbers for SMS verification. We are committed to protecting your privacy and handling your personal information in a transparent and secure way. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it. It applies only to information collected through our online services (e.g. our website) and not to any data collected offline or via other channels. By using our website or services, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree with this Policy, please do not use Getatext’s services.

Legal Basis and Compliance (GDPR/CCPA)

Getatext is based in Wyoming, USA, but we abide by global data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This means we only collect and process personal data when we have a lawful basis to do so, such as: your consent, fulfilling a contract (providing the services you requested), our legitimate interests (e.g. improving fraud prevention), or compliance with legal obligations. We do not sell personal information to third parties, in accordance with the CCPA’s definition of “sale”. California residents and individuals in the EU/EEA are afforded specific rights regarding their data (see Your Data Rights below), and we are committed to honoring those rights and maintaining compliance with all applicable regulations.

Data We Collect

We collect only the information that is necessary to operate our service and maintain security. This includes:

Account Information: When you register, we collect a username and email address. You will also create a password, which is stored in a secure hashed form (never in plain text). We do not require personal details like your real name or physical address for basic account signup.
Contact and Communications: If you contact us (for example, via email or support ticket), we will collect the information you choose to provide in that communication, such as your name, email address, phone number (if provided), and the content of your message. This information is used solely to assist you and answer your inquiries.
Usage and Log Data: Like most websites, our servers automatically record certain data when you visit or use our service. This log data may include your Internet Protocol (IP) address, browser type, Internet Service Provider, date/time stamps, pages or features you accessed, and other usage details. We use IP addresses and log data for security, fraud prevention, and analytics (for example, to monitor for suspicious activity or DDoS attacks). IP addresses stored in logs are not directly linked to your account profile data and are retained only for a limited period for these purposes.
Cookies and Similar Technologies: When you use our site, we may place cookies (small text files) on your device to keep you logged in and to remember your preferences. See Cookies below for more details on how we use cookies.
Transactional Data: If you make payments or add credits on Getatext, we may collect information about the transaction (such as amount, date, and an internal transaction or order ID). Payment card details are not collected or stored by Getatext – those are handled securely by our third-party payment processor (e.g. Stripe) as described in Third-Party Services below. We may retain basic transaction records (like payment confirmations or invoice details) for accounting and support.

Getatext does not collect any sensitive personal data such as government ID numbers, financial account numbers, or biometric data. We also do not intentionally collect any information about your real phone number or contacts – our service is about providing you with temporary phone numbers, not obtaining yours. Any personal data you provide to us is given voluntarily and with your consent.

How We Use Your Data

We use the collected data to operate, improve, and protect our services. Specifically, your information is used to:

Provide and Maintain Service: We use your data to create and manage your account, supply the SMS verification number services you request, and ensure the service functions as intended. For example, your account info allows you to log in and receive messages on rented numbers.
Improve and Develop Our Services: Usage data and feedback help us understand how our website is used and how we can make it better. We analyze this data to fix bugs, develop new features, and enhance user experience. This is done in an aggregated manner that does not identify you personally.
Customer Support and Communication: We use contact information (like your email) to communicate with you about your account or respond to your inquiries. For instance, we may send confirmations, alerts (such as low balance warnings), updates about your rentals, or reply to support tickets. We may also send important service announcements (e.g. privacy policy updates or security alerts) when necessary.
Security and Fraud Prevention: Data such as IP addresses and usage logs are utilized to protect our platform and users. We monitor and analyze this information to detect suspicious or malicious activity (like fraud, spam, or unauthorized use), enforce our terms of service, and to keep our service safe and secure. For example, IP data may be used to apply rate limits or block abusive actors.
Legal Compliance: We may process and retain certain data to comply with our legal obligations. For example, keeping transaction records for financial reporting or responding to lawful requests. If required by law or valid legal process (such as a subpoena or court order), we may disclose the minimum necessary information to the proper authorities. We will only do so in accordance with applicable privacy laws and if the request is deemed legitimate and necessary.
Optional Communications: With your consent, we might occasionally send you newsletters, offers, or promotions about our service. However, we do not sell your data or share it with third-party marketers. If you sign up for such communications, you can opt out at any time. (Note: transactional and service-related emails are not optional, as they are necessary for us to provide our services to you.)

We will not use your personal information for any purpose that is incompatible with the purposes outlined above without asking for your consent. Importantly, we do not share or sell your usage data or contact information to advertisers or unrelated third parties for their marketing purposes.

Consent

By creating an account or otherwise using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. When you provide us with personal data (for example, by filling out the registration form or contacting support), you are explicitly consenting to our use of that data for legitimate business purposes in line with this Policy. In some cases (such as when required by GDPR for certain cookies or marketing emails), we will separately ask for your consent before collecting or using data. You have the right to withdraw your consent at any time (see Your Data Rights below), however this will not affect the legality of any processing that occurred prior to withdrawal.

Cookies and Similar Technologies

Like most online services, Getatext uses cookies and similar technologies to ensure our website works properly and to enhance your user experience. Cookies are small text files placed on your computer or device when you visit a website. They serve various functions on our site, such as:

Session Management: We use cookies to keep you logged in as you navigate the site and remember your preferences or settings. Our cookies do not contain any sensitive or personally identifying information – they typically hold a random ID or token that is linked to your session on our servers. This allows us to maintain your session securely without requiring you to re-login on every page.
Preference and Experience: Cookies help us recall your preferences (like language selection or other settings) and understand which pages or features are most popular. We may use this information to optimize and personalize your experience on the site. For example, a cookie might store which tutorial you last viewed so we can show you relevant content.
Analytics and Performance: We may utilize cookies or similar technologies to collect aggregate analytics information (such as number of visitors, usage patterns, and referral sources) to better understand how users find and use our service. This data is generally collected by a third-party analytics provider (see Third-Party Services) and helps us improve site functionality and marketing efforts. Importantly, we do not use cookies for invasive tracking or targeted advertising purposes.

Your Choices: Upon your first visit, our site may inform you about our use of cookies. By continuing to use our site, you agree to our use of cookies. You can choose to disable or delete cookies at any time through your web browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified before a cookie is set. Please note that if you disable cookies, some features of our service (especially login/session features) may not function properly, as cookies are required for basic operations like staying logged in. Our cookies are generally short-lived and will expire after a certain period unless you visit again; you can also clear them manually at any time. We do not use cookies to collect sensitive personal data, and any analytics cookies are used in accordance with privacy regulations and, where required, with your consent.

Your Data Rights

We respect your rights to control your personal data. Under applicable data protection laws (such as GDPR) and our internal policies, you have the following rights regarding your personal information that we hold:

Right to Access: You have the right to request a copy of the personal data we hold about you and to obtain information about how we process it. This allows you to confirm what information we have and ensure we are processing it lawfully.
Right to Rectification: If any of your personal information is inaccurate or incomplete, you have the right to ask us to correct or update it without undue delay. You can also update some of your account information directly through your account settings on our website.
Right to Erasure: You have the right to request deletion of your personal data (“right to be forgotten”) in certain circumstances – for example, if the data is no longer necessary for the purposes it was collected, or if you withdraw consent (where applicable). When you delete your Getatext account or request deletion, we will permanently remove or anonymize your personal data, except for information we are required to keep by law. Account deletions are processed promptly; please note there may be a brief retention in backups (see Data Retention below) but we will complete the erasure in a reasonable time frame.
Right to Restrict Processing: You have the right to ask us to restrict (pause) the processing of your personal data in certain scenarios – for instance, if you contest the accuracy of the data or object to our processing, we will evaluate and, if appropriate, limit processing while we resolve your concern. When processing is restricted, we will still store your data but not use it further until the restriction is lifted.
Right to Data Portability: You have the right to obtain your personal data from us in a structured, commonly used, and machine-readable format, and to have that data transmitted to another service provider where technically feasible. In practice, this could mean we provide you with a CSV or JSON export of the personal data associated with your account upon request.
Right to Object: You have the right to object to our processing of your personal data when such processing is based on our legitimate interests or for direct marketing purposes. If you object, we will consider whether our reasons for processing override your privacy rights and comply with legal requirements. If your objection is to direct marketing, we will honor it and stop using your data for those purposes.
Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time. For example, you can opt out of marketing emails by clicking the unsubscribe link, or disable non-essential cookies. Withdrawal of consent will not affect processing already carried out but will stop any further processing that relied on consent.
Right to Non-Discrimination (CCPA): If you exercise any of your rights under the CCPA as a California consumer, we will not discriminate against you. This means we will not deny you services or provide a different level of service just because you exercised your privacy rights.
Right to Lodge a Complaint: If you believe we have infringed your privacy rights or data protection laws, you have the right to lodge a complaint with a supervisory authority. For EU users, this would be your country’s data protection authority. We encourage you to contact us first so we can address your concerns directly.

To exercise any of your data rights, please contact us (see Contact Information below). We may need to verify your identity before fulfilling certain requests (for example, to ensure that it’s really you requesting access to your data). We will respond to your request within the timeframes required by law. In general, we will not charge a fee for handling a request, unless it is excessive or manifestly unfounded (in which case we will explain why a fee may apply). If your Getatext account has self-service tools (such as an account settings or privacy dashboard), you can also use those to access, edit, or delete certain information directly. We are committed to honoring your rights and ensuring you have control over your personal data.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please feel free to contact us. We are here to address your inquiries and support you in exercising your privacy rights. You can reach us by:

Email: support@Getatext.com – For general privacy inquiries or to make requests related to your personal data (access, deletion, etc.).
Support Contact: support@Getatext.com – For any account or service-related support questions. (You can also use our online support ticket system on the website.)

We will respond to your inquiry as soon as reasonably possible, generally within 30 days or sooner for most requests. If you are contacting us to exercise a specific data right, please provide sufficient information for us to verify your identity and process your request (for example, the email associated with your account and the specific request you are making).

Thank you for trusting Getatext with your privacy. We value your privacy and will continue to work hard to protect your personal information and maintain that trust. If you have any further questions or feedback about our Privacy Policy, do not hesitate to reach out.